Provo Water Company Issues Update on Water Distribution Challenges

PROVIDENCIALES, TCI. MAY 22, 2024:  Provo Water Company (PWC) is pleased to share positive updates on our ongoing efforts to improve water distribution across Providenciales. In response to high water demands, we are actively working on key projects aimed at enhancing the water distribution network, despite the continuation of necessary water restrictions through June 2024.

Current Improvement Projects:

• New City Water Transmission Main Project: Installation of larger-diameter pipes along a new route to significantly boost water flow and establish an alternative distribution route.
• Valve Replacement Project: Replacing older valves with newer, larger-diameter ones to enhance water flow and improve distribution along the existing network pipes.
• Booster Equipment Enhancement: Upgrading booster equipment to increase its capacity, leveraging the upgraded pipe diameters and new valves.

Robert Hall, PWC Managing Director, explained, “These projects have always been a part of our plan to accommodate the growth of the country. Unfortunately, unforeseen setbacks due to the pandemic and its impact on the world economy and supply chains have affected our timelines. However, we are committed to resolving these issues as quickly as possible while continuing to provide incredible service and value to our customers.”

In addition to these projects, PWC is also constructing a new water plant on the northwest side of the island. This plant will introduce a new distribution point closer to the areas currently experiencing water restrictions and provide numerous benefits to the entire island’s water distribution system.

Ongoing Water Restrictions:
Due to high water demands, restrictions will continue through June 2024. The affected areas are:

• West of Suzie Turn: Includes The Bight (between Beaches Resort and Turtle Cove), Cooper Jack, Industrial Park, Thompson Cove, Cherokee Road, Blue Mountain, Downtown, Airport Road, Kewtown, Blue Hills, Five Cays, South Dock, and Chalk Sound. These areas will experience low to no water pressure during nightly restrictions from 11:00 p.m. to 5:30 a.m.
• Venetian Road and Turtle Tail: Will undergo a 50% water restriction from 9:00 p.m. to 5:30 a.m., potentially reducing water pressure for customers.

Hall stated, “Water demands on Providenciales are still high. As we make progress on our improvement projects to address these short-term distribution challenges, we kindly ask for your patience and understanding while we work expeditiously to resolve these issues.”

Water Conservation Efforts:
Hall emphasizes the significance of water conservation as a crucial measure in addressing water shortages. Simple actions like repairing leaks, utilizing water-efficient fixtures, and practicing mindful water usage can greatly contribute to preserving precious water resources and reducing monthly bills.