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Safety valves are used to turn the water supply on and off to your property.  This is important information for you to know, and will be needed if you are having any plumbing or building work done or if you have to turn off water due to an emergency leak.

Normally a property will have an outside valve and an inside valve.

Outside Safety Valve

An outside safety valvep controls the main water supply to your property.  This emergency value is normally found on the boundary of your property.

Finding Your Emergency Safety Valve

Inside Safety Valve

The inside safety valve is used to turn the water supply on and off to your property.

In most properties the valve is located inside, close to where the water pipe enters the building. This is usually:-

  • In the garage
  • Under a sink
  • A downstairs bathroom

The owner or landlord of the property is responsible for repairs and maintenance of all inside safety valves.


Communal Safety Valves

If your water supply is shared with other properties, for instance an apartment or condominium block your outside valve will be outside your property. You should not operate this valve as you could be turning off your neighbors water supply.

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