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Provo Water Management Staff

At Provo Water, our dedicated management team is committed to ensuring the highest standards of service and efficiency, fostering a collaborative and innovative environment where our staff can thrive and deliver exceptional results for our community.

Robert C. Hall

Managing Director

A qualified Civil Engineer and Managing Director of Provo Water Company since 2007.  Under Robert’s leadership he has ensured this essential service has consistently served the community, through strategic phased planning, robust investment and utilization of modern technologies.

Cora Malcolm

Chief Technology Officer

Cora Malcolm holds the position of Chief Technology Officer at Provo Water Company Ltd., where she also oversees the information and Technology Services for HAB Group. With a passion for assisting others in learning new processes and procedures, solving problems, and embracing emerging technologies, Cora is dedicated to driving innovation within the company. Having dedicated a significant portion of her career to the Utility industry, she has gained valuable expertise in various domains, including Customer Services, Project Management, and Data & Systems Analysis.

While her primary role revolves around being a CTO, Cora’s interests extend beyond technology. She finds joy in participating in the performing arts and has actively involved herself in acting and singing. As a member of the local Arts Society and Community Theatre, she appreciates the creative aspects of life and the vibrant cultural scene it brings.

Kneshia Forbes

Customer Service Manager

Mrs. Kneshia Clarke-Forbes joined Provo Water Company Ltd in 2002 and has since held various positions, gaining expertise in all areas of water operations. In 2020, she was promoted to Customer Service Manager, overseeing customer care, account management, billing, communications, collections, and field services.

Overall, Kneshia is a dedicated professional who prioritizes customer satisfaction and personal growth. She plays a vital role in providing excellent customer experiences in the water industry.

Marjorie Gentil

Distribution Manager

Marjorie has been an essential member of the PWC team since 2006. She started in the Customer Service Department as a Collections Officer and has worked her way up to become the Distribution Manager. Her dedication and hard work have earned her the respect and recognition of colleagues and superiors.

Ms. Gentil takes great pride in being part of the PWC team and has been an asset to the company’s success. She is pursuing her bachelor’s degree in business administration and is committed to making significant contributions to the company’s growth and success. Marjorie is passionate about ensuring that customers receive top-notch service and reliable, safe water supply.

Sherry Bell-Parker

Water Quality Manager
Health and Safety Co-Ordinator

Sherry Bell-Parker, an accomplished professional in the water industry, serves as the Water Quality Manager and Health and Safety Coordinator at Provo Water Company Ltd. She has been a valuable member of the company since 2007, bringing with her a wealth of knowledge and expertise.

With a bachelor’s degree in biology and a master’s degree in occupational health and safety, specializing in environmental management, Sherry possesses a strong academic foundation in her field. Her commitment to excellence and dedication to her work have been recognized through her involvement in various professional organizations and committees.

Sherry’s contributions extend beyond her role at Provo Water Company Ltd. She actively participates in multiple committees within the American Water Works Association (AWWA) and serves as the CWWA National Chair for the Turks and Caicos Islands. One of her notable achievements is spearheading the attainment of ISO/IEC 17025 laboratory international accreditation in 2014, making it a significant milestone for the Turks and Caicos Islands.

Through her exceptional leadership and expertise, Sherry Bell-Parker plays a pivotal role in ensuring water quality standards and maintaining health and safety measures at Provo Water Company Ltd. Her contributions have elevated the company’s reputation and established her as a respected professional in her field.

Guy Bouchard

Water Operations Director

Guy joined Provo Water Company Ltd in 2022 as the Water Operations Director. His role is to oversee the Engineering, Water Quality, and Engineering departments to help Provo Water Company Ltd reach its development goals and obligations as well as innovate and find new ways to fulfill the company’s high quality and service standards.

Prior to joining Provo Water Company Ltd, Guy was an engineer at Hydro-Quebec and Hydro-Quebec International, which are renowned Canadian hydro-electric utility companies. During his tenure at Hydro-Quebec, he was involved in project management and specialized in the Hydrometry sector, which encompassed all aspects of water engineering, including Oceanography, Hydrology, glaciology, and the environmental aspects of water.

Guy is a graduate of Sherbrooke University, where he majored in Civil Engineering with a focus on Environment. Currently, he resides in Providenciales, Turks and Caicos Islands. When he is not occupied with work, you can find Guy enjoying the outdoors, diving, playing music, motorcycling, and exploring the world to experience everything it has to offer and save.

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