EMERGENCY: 1-649-231-0705
Log into My Account
Customer Service : 1-649-946-5202

Call Before You Dig
Call PWC 2 days prior to digging, we can ensure you don't damage our infrastructure, which will be a costly mistake
Sign Into Account
 Report a Leak
Inform us straight away and help us conserve water.
 De-Sal Water
Find out how we make your water.
 Unsung Heroes
We have an amazing team, take a look at our Spotlight on Staff.
 Want to see Coverage
Provo Water now covers over 90% of Providenciales. Find out if you can apply for water.
 Conservation
We have lots of tips to help you wave water.
 Customer Forms
To make your life simple complete your application via our customer forms online today.
 Call Before You Dig
Call us 2 days prior to dinning so we can help you avoid costly mistakes.
 Emergency?
Report a leak via our 24 hour emergency number.
 Our Laboratory
The Turks and Caicos ONLY fully accredited laboratory. Find out more.
 Customer Service Handbook Trust The Tap
Find out why Providenciales' water is some of the safest in the world.
 Updates & Incidents
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Welcome to Provo Water Company

Provo Water Company (PWC) was formed in 1997 to distribute water across Providenciales. Today PWC provides 90% of water to Providenciales from its state-of-the-art reverse osmosis plant in Grace Bay.

I'd Like Information on:-

CONSERVATION

Find out more about Provo Water’s water conservation efforts.

A PROBLEM

Let us know if you have issues with your water supply.

PAYMENTS

Pay your bill quickly and securely via our online portal.

WATER TESTING

Provo Water Laboratory offers both residential and commercial water testing.

Our Milestones

26
Years Active
459M
Gallons Per Year
6500
Happy Customers
140+
Miles of pipe

Our Work For You

WHO Standards

We supply drinking water to World Health Organization (WHO) standards and perform daily sample tests across our network to ensure you can drink the water right from your tap!

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Secure Supply

We produce over 1,000,000 gallons of water to supply customers across Providenciales, but also to ensure we have a back up supply in case of emergencies

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Green Processes

Reverse Osmosis produces drinking water from sea water, using filters to ensure you get fresh and clean water right to your tap.  Therefore you won’t ever have to buy another plastic bottle.

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Frequently Asked Questions

When is my bill due?

Bills are produced on the first working week of each month. Meter readings take place automatically on the last day of the month.

When will you email me my bill?

We will send you an email when your bill is ready to view online. This will be around the 14th of every month.

My water pressure is very low?

The main reasons for low pressure are burst pipes and home plumbing problems. High demand …….

How do I change to paperless?

When you sign up for “My Account” you can register for EBilling or paperless billing.

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